Change or Cancel Plan

Upgrade plan

You can upgrade to a higher plan at any time:

1. Go to Subscription in the sidebar
2. Click Change plan
3. Select the new plan
4. The difference is calculated pro-rata – you only pay the difference for the rest of the billing period

Downgrade plan

A downgrade takes effect at the end of the current billing period. Check beforehand:

• Do you exceed the contract limits of the smaller plan?
• Do you exceed the user/admin limits?
• Do you use features not included in the smaller plan (e.g. AI Chat, API)?

Cancel subscription

1. Go to Subscription in the sidebar
2. Click Cancel subscription
3. Confirm the cancellation

After cancellation:

• Your account stays active until the end of the paid period
• You can reverse the cancellation at any time
• After expiry your data is kept for 30 more days
• After that all data is permanently deleted

Reverse cancellation

As long as the paid period is still running, you can reverse the cancellation under Subscription. Click "Reverse cancellation".